Counselling by Charmaine Pollard

What is counselling?
“Counselling and psychotherapy are umbrella terms that cover a range of talking therapies. They are delivered by trained practitioners who work with people over a short or long term to help them bring about effective change or enhance their well being.” – British Association for Counselling & Psychotherapy.

What method of counselling do you offer? 
My method of counselling is primarily “person-centred”. This approach, developed by psychologist Carl Rogers, focuses on the idea that every individual has the internal resources they need for growth.

This approach is particularly helpful for those who wish to explore themselves and their feelings and who value personal responsibility, rather than those who would like extensive advice or wish to gain a diagnosis of what they are experiencing.

I do not work from a script or have a set of questions to ask you. You choose what you wish to talk about and I work with whatever you bring to the conversation and at your own pace.

What types of counselling do you offer?
My counselling can help you for many different reasons. I offer general counselling and also a number of specialist types of counselling. You can read about each type in more detail by clicking the links below.

What do I do next?
I offer an initial telephone consultation completely free of charge to help you and I decide if I am the right counsellor for you. This is also your opportunity to ask any questions you may have.

If you decide to have counselling you can book an initial session. At this appointment you will have an opportunity to decide whether or not you feel comfortable talking to me, whether we can both work together, and if counselling is right for you at this time. You will be under no obligation to pursue counselling. Deciding who to work with is extremely important, so you may want to meet a few prospective counsellors before making a decision.

How long is a counselling session?
My counselling sessions last for approximately 50 minutes.

How will I know if it’s right for me?
During your initial session you will get a clearer idea about how counselling works and how you will feel talking to a counsellor.

How long will I need to come for?
Counselling is a process and usually works best when sessions are weekly. Clients can agree to attend for a short period of time, or for a longer or an open-ended period. After a number of sessions you may wish to review your experience of counselling.

How will I know if it’s working?
The short answer is, you will start to feel better. This is not always immediate, as you will begin to share and explore difficulties and challenges you have experienced, or may even have put to the back of your mind. It is important you attend regularly to feel the full benefits of counselling.

Is counselling confidential?
Counselling is confidential. The only circumstance where I am obliged to break confidentiality is if you have indicated that there is risk of serious harm to yourself or someone else.

What code of ethics does the counsellor follow?
I am a BACP registered and accredited counsellor. As a member of BACP (British Association for Counselling & Psychotherapy), I adhere to BACP ethical framework for the counselling professions.

What is a BACP accredited counsellor?
It is a counsellor who has achieved a substantial level of training and experience that has been approved by the British Association for Counselling & Psychotherapy (BACP). For more information visit the BACP website.

When can I get an appointment?
I see counselling clients from Monday – Thursday. I have a flexible appointment system and appointments are usually offered within 7 days.
They can start as early as 8.00 a.m. or as late as 8.00 p.m.

What if I need to cancel an appointment?
If you want to cancel your appointment, please provide 48 hours notice. If less notice is given, or you fail to attend your appointment, the full fee will be charged. I hope you appreciate that it is rarely possible to fill the appointments at such short notice. However, I am willing to negotiate another appointment that week if possible.

I am happy to answer any questions you may have about  counselling.

You can call my landline number 0208 798 3035, my mobile number 07961 016 334, or you can fill out the form below.

I normally respond to enquiries as soon as possible. If I am unable to respond immediately I aim to reply within 24 hours.

Why I Can Help You

For over 20 years, I have been helping individuals and couples through counselling.

I know from experience that it is possible for the negative self-talk to disappear. You can move forwards and start being more confident in all aspects of your life.

I am a British Association for Counselling & Psychotherapy (BACP) accredited and registered counsellor.

You will always see one counsellor – me. I work in Hackney and Camden on a one-to-one basis with my clients so that they can form a trusting relationship in which to work through and discuss issues.

Charmaine Pollard poetry therapy workshops are a great way to gain acceptance of your self through self-discovery.

Charmaine Pollard's Who am I? Writing therapy workshop.

Charmaine Pollard Audio relaxation CDs will help you to relax and push stress out the door.

Charmaine Pollard's relaxation CD's